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首页 Microsoft_Lync_2010_Voice_and_Video_Training_RTM

Microsoft_Lync_2010_Voice_and_Video_Training_RTM.pdf

Microsoft_Lync_2010_Voice_and_V…

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2011-04-20 0人阅读 举报 0 0 0 暂无简介

简介:本文档为《Microsoft_Lync_2010_Voice_and_Video_Training_RTMpdf》,可适用于IT/计算机领域

Microsoft?Lync?VoiceandVideoTrainingObjectivesThiscoursecoversthefollowingvoiceandvideofeaturesoftheLyncclient?MakeaCall?AnsweraCall?ManageaCall?ForwardaCall?FollowuponMissedCallsandVoiceMail?JoinaConferenceCall?JoinaVideoCall?AcceptaVideoCallVideoObjectivesThissectioncoversthefollowing:?MakeaCall?AnsweraCall?ManageyourConversationandDeviceSettings?ForwardCalls?FollowuponMissedCallsandVoiceMail?JoinaConferenceCallVoiceMakeaPhoneCallfromAnywhereTheMicrosoftLyncclientworkswithMicrosoftLyncServer,providingasoftwarepoweredtelephoneUserscancontactanyoneinsideoroutsideoftheircompanyIt’sascomfortableasyouroldphonebutaricherandmoresophisticatedexperienceLyncsupportsthefollowingtypesofcalls:?Computertocomputer?Computertotelephone?Telephonetocomputer?Computertoaudioconference?VideocallsandconferencingUsingLyncmeansthatusershavealltheirprinciplecommunicationchoicesvoice,email,instantmessaging,andconferencingavailableandintegratedontheircomputerReturntoVoiceObjectivesMakeaCallYoucanusethesearchbartofindsomeoneorscrolltofindanyoneinyourcontactlistOpenLyncTypetheperson’snameorphonenumberinsearchbarClickCallontheperson’scontactcard,Whenyouclicktocallthecontact’sworknumberisthedefaultnumberthatisdialedYoucanclicktheCallmenutoselectothernumberstocallthecontactLearnmoreaboutClicktoCallonthenextslideCallmenuforadditionaloptionsSearchReturntoVoiceObjectivesClicktoCallLyncofferstheClicktoCallfeatureWhenyouclickthisiconLyncautomaticallydialsthenumberforyouThecallconnectsusingyourLyncPhoneEditiondeviceIfadeviceisnotavailablethecallconnectsthroughyourLyncclientReturntoVoiceObjectivesClicktoCallUsetheDialPadtoMakeaCallUsethedialpadtomanuallyenteraphonenumbertodialForexample,youcanusethedialpadtodialflowersClickPhoneClickortypenumbersontheLyncdialpadClickCalltodialnumberClickPhonetabtoaccessDialPadThedialpadrespondstomouseclicksandkeystrokesReturntoVoiceObjectivesClickCallorpressEntertodialnumberAnsweraCallDependingonyourdevicesetup,anincomingcalltakesplaceusingoneofthefollowingmethods:ConnectedtoaLyncPhoneEditiondevice:CallisansweredusingtheSpeakerphoneorHeadsetLyncwithoutadeviceattached:AudiothroughthecomputerspeakersAnswerCall:ClicknotificationwindowforincomingcallTheConversationwindowappearsandthecallbeginsRedirectorDeclineCall:ClickRedirectcalltoanothernumbersuchasyourcellphoneClickDeclinetocallsendcallertovoicemailifitisconfiguredordisconnectcallerClickthenotificationwindowtoanswercallReturntoVoiceObjectivesConversationwindowappearsafteracceptingcallAcceptCallDuringConversationDuringaconversationyoucanstartacallintheconversationwindowAnsweraCallInanIMTheConversationPhonetabdisplaysoptionsonhowtoreceivethecallClickoneofthefollowingoptions:?AcceptCall–acceptscallandbeginsconversation?Redirect–redirecttocellphoneorothernumber?Decline–decliningtheincomingcallsendscallertovoicemailifitisconfiguredordisconnectscallerClickPhonetoinitiatecallReturntoVoiceObjectivesClickAccept,RedirectorDeclineManageaCallDuringacallyoucanchangetheaudiodevice,placethecallonholdortransferthecalltoanothernumberClickthefollowingoptionsfromConversationwindow?ClickAudioDevicetoselectbetweenyourheadset,handsetorcomputeraudio?PlacethecallonholdbyclickingHold?TransferthecalltoanothernumberUsetransfertoremainonyourconferencecallevenwhenyouhavetoleaveyourofficeUsethetransfermenutotransfercalltoanothernumberReturntoVoiceObjectivesChangetheaudiodeviceduringyourcallPhoneCallsGettotheRightPlaceUseLynctoforwardcallstoyourcellphoneorsimultaneouslyringyourofficeandhomenumbers?Quicklyidentifyandchangecallforwardingsettings?Knowataglancewhenyourcallsarebeingforwarded?Easilyconfigureadvancedcallroutingsettings?TakeyourcallswithyouCallsForwardedNotificationCallForwardingSettingsReturntoVoiceObjectivesForwardaCallYoucansendcallersstraighttoyourvoicemailortoanyoneyouwanttohandleyourcallswhileyouareoutIt’seasytosetupfullforwardingrulesontheCallForwardingtabClickCallForwardingClickCallForwardingSettingsSpecifyphonenumbersontheCallForwardingtabinOptionsClickOKtoupdatecallforwardingsettingsClickCallForwardingSelectoneofthefollowingoptions:?DoNotForwardCalls?ForwardCallsTo–Voicemail,CellPhone,orothernumber?SimultaneouslyRingReturntoVoiceObjectivesManagephonemessagesusingLync?Knowthatyouhavemissedcallsandmessageswaitingataglance?PlaybackvoicemaildirectlyfromLync?EasilyreplytovoicemailusingchatorvoiceListentoyourVoiceMailClickPhoneinLyncClickPlaytolistentoreceivedvoicemailClickCalltoreplytovoicemailVisualVoicemailprovidesadedicatedviewforvoicemailwithoneclickaccesstoplaybackFollowuponMissedCallsReturntoVoiceObjectivesJoinaConferenceCallOptionAClickJoinOnlinetojoinconferenceCalldirectlyfromOutlookcalendarreminderOptionBClickJoinOnlineMeetingfromcalendarinvitationtoconnecttoconferencethroughLyncOptionCManuallydialthenumberusingdesk,cellorLyncPhoneEditiondeviceLyncoffersmultipleoptionsforconnectingtoascheduledconferencecallUsingOptionAorBconnectsusingLyncPhoneEditiondevicebydefaultIfdeviceisnotavailableyouwillconnecttoconferenceusingcomputerspeakersandmicrophoneReturntoVoiceObjectivesOnlineMeetingInvitationThemeetinginvitationcontainsmultiplewaystoconnecttoLyncOnlineMeeting?JoinOnlineMeetingconnectsyoutothemeetingthroughLyncallowingyoutohearconferencecallandseevisualcontentsuchaswebcameraanddesktopsharing?MeetingHyperlinkprovidesaInternetbrowsermethodofconnectingintheeventtheJoinlinkfailsoryoudonothaveLyncinstalled?JoinbyPhoneconnectsyoutotheconferencecallifyouareusingahomeorcellphoneItconnectsyouthroughLyncifyouareusingLyncPhoneEditionortheLyncDialpad?ConferenceIDrequiredwhenpromptedYouarenotpromptedwhenusingJoinOnlineMeetingorMeetingHyperlinkActivityThisactivitypreparesLyncusersforOnlineMeetingsusingvoicePracticethisactivityduringasmallorinformalteammeetingThisscenariousesaconferenceroomsettingwithaconferencephoneasprimaryaudioScheduleanOnlineMeetingOpenOutlookandclickNewItems,andthenclickOnlineMeetingCompleteinvitationfieldsandsendtheinvitation?ToRecipients?Subject?Location?StartandEndTimeJointheMeetingOpenInvitationandclickJoinOnlineMeetingClickUsethefollowingontheJointheconferenceaudiodialogwindowClickdropdownmenuandenteryourconferenceroomtelephonenumberClickOKActivityPracticeusingLynctouchtonecommandsduringacallTouchtonecommandsalsoreferredtoasDualToneMultifrequency(DTMF)helpyoucontroltheconferencecall,allowingyoutoadmitormuteparticipants,anddisableannouncementsJoinanOnlineMeetingandconnecttoconferencecallusingdeskphoneUsedeskphonedialpadtopressoneofthefollowingtouchtonecommandsandlistentodescription?*Muteorunmuteyourself?*Muteorunmuteallotherparticipants?*Lockorunlocktheconferencecall?*Enableordisableannouncementsforparticipantsenteringandexitingtheconference?*Privatelyplayparticipantrollcallintheconference?*Admitallparticipantscurrentlyinthelobbytotheconference?*PlayadescriptionoftheavailabletouchtonecommandsReturntoVoiceObjectivesLastMinuteResolutionsMostusershaveexperiencedanunexpectedmomentduringaconferencingsessionThefollowingprovidestipsonaddressinglastminuteissuesinanOnlineMeetingIssue:ConferenceroomphoneormeetingparticipantcannotdialintotheOnlineMeetingResolution:UseInvitebyPhonetocallparticipantorconnecttoconferenceroomphoneClickthePeoplemenuandthenclickInvitebyNameorPhoneNumberEnternumberforparticipant’sdeskorcellphoneortheconferenceroomphonenumber,andclickCallIssue:Aparticipant’svoiceechoesthroughoutthecallResolution:ThisoccursifaparticipantisconnectedtotheOnlineMeetingthroughmultipledevices,suchasbothcomputeraudioandcellphoneaudioThiscanalsooccurinsidealargeconferenceroomifthemeetingisusingapodiumandpanoramicvideowithaudiodeviceTheparticipantshouldmutecomputerspeakersandcomputermicrophoneMutedeskphoneandverifyechohasstoppedUnmuteprimarydevicetouseduringOnlineMeetingReturntoVoiceObjectivesVideoObjectivesThissectioncoversthefollowing:?JoinaVideoCall?AcceptaVideoCallVideoVideoOverviewFortheclosestthingtoafacetofaceconversation,connectawebcamtoyourcomputer?UsingawebcaminLynctodisplayyourselftootherparticipantsisaseamlessexperience?CertifiedUPnPwebcamsaredetectedautomaticallybyLynconWindowsXP,VistaandWindows?Youdonotneedtoinstallawebcamtoviewanotherparticipant’svideoinaOnlineMeetingConfigurewebcamsettingsfromVideoDeviceinLyncOptionsClickToolsandthenclickOptionsConfigurewebcamsettingsunderVideoDevicePluginaUSBwebcamandWindowsautomaticallysearchesfordriversoftwareJoinaVideoCallReturntoVoiceObjectivesClickVideotostartyourwebcamPictureinpictureviewofyourself,clickViewtosetoptionsorhideIfyouhaveawebcamsetup,youcanchoosetoallowyourcontacttoseeyouasyouconverseIfyouacceptsomeone’sincomingvideocalltoyou,theywon’tseeyouuntilyouaddvideofromyoursideoftheconversationJoinaVideoCallClickVideointheconversationwindowtostartyourwebcamandinitiatethevideoconversationYoudon'tneedawebcamtoacceptavideocallfromanotherOfficeLyncuserIfyoudon'thaveawebcam,youcanviewthecaller’svideofeed,andthecallerwillseeavideoiconplaceholderforyourfeedYourcallerwon’tseeyouunlessyouaddyourownvideofeedtotheconversationAcceptavideocallAnotherparticipantinOnlineMeetingbeginsvideoLyncautomaticallydisplaysparticipantvideoinconversationwindowClickStartmyvideotodisplayyourwebcamtootherparticipantsClickViewtoshowyourpreviewwindoworchangewebcamsettingsAcceptaVideoCallClickViewtodisplayyourpreviewwindowormodifywebcamsettingsReturntoVoiceObjectivesClickFullscreenbuttontomaximizevideowindowReviewInthiscoursewecoveredthefollowingvoiceandvideofeaturesoftheLyncclient?MakeaCall?AnsweraCall?ManageaCall?ForwardaCall?FollowuponMissedCallsandVoiceMail?JoinaConferenceCall?JoinaVideoCall?AcceptaVideoCallBACKTOOBJECTIVES?MicrosoftCorporationAllrightsreservedMicrosoft,ExchangeActiveSync,Excel,Lync,Outlook,PowerPoint,SharePoint,SQLServer,Windows,WindowsLive,WindowsMobile,WindowsServer,andotherproductnamesareormayberegisteredtrademarksandortrademarksintheUSandorothercountriesTheinformationhereinisforinformationalpurposesonlyandrepresentsthecurrentviewofMicrosoftCorporationasofthedateofthispresentationBecauseMicrosoftmustrespondtochangingmarketconditions,itshouldnotbeinterpretedtobeacommitmentonthepartofMicrosoft,andMicrosoftcannotguaranteetheaccuracyofanyinformationprovidedafterthedateofthispresentationMICROSOFTMAKESNOWARRANTIES,EXPRESS,IMPLIEDORSTATUTORY,ASTOTHEINFORMATIONINTHISPRESENTATION

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